Here are the guidelines for the criteria that determines when a Litmos module ‘completes’ for a Learner, module timing and how attempts are recorded: Video, Audio and PowerPoint modules These types of module only ‘Complete’ for a Learner once the media has been played to the end of the play timeline. While some may object to say Full Article…
Search the Wiki
How to re-activate a user
To re-activate a user that has previously been de-activated (see: Delete a user or deactivate a user – what’s the difference?) you will need to follow these steps: Log in as an Admin Click on the People tab Select the user you wish to re-activate Click the ‘Activate’ button in the top right corner of their Full Article…
What is the best type of video file to upload as a video module?
We support the upload of the following video file types in to Litmos: .avi, .mov, .wmv, .mpeg., .mpg, .3gp, .3g2, .mj2, .asf, .m4v. When you upload any of these file types, Litmos first encodes the file then converts it to the .mp4 format for playback. We also make an HTML5 copy of it to deliver Full Article…
Security- Can users download my content?
All Litmos accounts are password protected and when you’re online using Litmos you are protected by a SSL (HTTPS) secure connection. Our core database and servers are hosted in a world class data center and managed by Rackspace. We also use Amazon’s S3 storage technology to store and serve uploaded files. For more information, please Full Article…
How do I change my account name?
To update the name of your Litmos account just log in and go to the ‘Account’ tab. Then under the ‘Profile’ tab you can change it in the ‘Account Name’ field at the top of the page.
How do I edit the compliant date of a learner’s result?
You can edit a learner’s result including the compliant date by going to the “Courses” tab. Once there, you can open a course and select the “People” sub-tab to locate the learner and click on the edit result link. Then select the module you would like to edit and click edit. The next window Full Article…
How do I upload my logo
When you sign up for a Litmos trial account you can select a logo to upload or you can skip the logo and upload it later on. To upload or change your logo in your Litmos account please go to the Account section and select the Theme tab. The recommended size for your logo is Full Article…
Sell courses online using your own merchant account
For those people who are looking for an alternative to using PayPal payment for their online courses, this is another great option. Litmos has partnered with payment gateway provider PaymentExpress.com and through this new integration we can now process credit card transactions to over 35 banks around the world including 13 in the USA. To get started Full Article…
Salesforce.com Single Sign-On Integration
If your organisation uses Salesforce.com you can run your Litmos account as a tab within Salesforce. What does it do? The main advantage of this integration is that your users will not have to remember a separate login for their Litmos account because as soon as they click on your custom Litmos tab in Full Article…
Is Javascript enabled in my browser?
In order to view online courses via the Litmos LMS you must have Javascript enabled. Please see below to check if Javascript is enabled in your browser and how to fix it it’s not.